Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions and train service staff in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers great quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule crew to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager.

Qualifications

Competitive pay and a comprehensive benefits package including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance. Paid leaves of absence are also available. Employee Resource Connection and adoption assistance programs are included. Matching gifts programs are offered as well.

Skills

Strong leadership, communication, and organizational skills are essential. Ability to manage multiple tasks and adapt to changing priorities is crucial.

Benefits

Incredible benefits include 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance. Paid leaves of absence are also available. Employee Resource Connection and adoption assistance programs are included. Matching gifts programs are offered as well.

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Flexible scheduling is available to accommodate personal and professional needs.