Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. Responsibilities include ensuring customer satisfaction, managing inventory, training staff, and adhering to health and safety standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, and report results to teams and higher management.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of high-quality food and adherence to food safety protocols.
• Train and motivate kitchen staff to meet sales and profit targets.
• Hire, train, and schedule staff to meet restaurant goals.
• Support new employees and maintain a positive work environment.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced, energetic environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Age 18 or older to qualify as a manager in corporate-owned McDonald’s restaurants.

Benefits

• Up to 15-25 days of paid vacation.
• 10 paid holidays, anniversary splash, and 8-week sabbaticals every 10 years.
• Education through Archways to Opportunity, including high school degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.

Additional Info

This job posting provides an overview of the role and responsibilities, but does not cover all aspects of the job. For a comprehensive understanding, please refer to the franchisee's policies and procedures.