Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. Responsibilities include ensuring a great customer experience, managing sales promotions, training staff, and maintaining high-quality food standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Make sure the restaurant delivers great quality food and fast service.
• Ensure food safety and control food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the unique demands of the job.
• Age 18 or older to qualify as a manager in corporate-owned McDonald’s restaurants.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program