Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. The primary focus is on ensuring customers receive a fast, accurate, and friendly experience, while also managing various aspects of the restaurant such as training, food safety, inventory management, and staff scheduling.

Responsibilities

• Lead shifts to ensure high-quality customer service and efficient operations.
• Manage assigned departments, including Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, and report results to both team members and higher-level managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of high-quality food and fast service in the Kitchen Department.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate current staff throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced, energetic environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager in a corporate-owned McDonald’s restaurant.

Qualifications

While not explicitly stated, qualifications typically include strong leadership skills, effective communication abilities, and the ability to manage multiple tasks simultaneously.

Skills

Essential skills include excellent customer service, organizational abilities, and the ability to handle multiple tasks efficiently.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered to Department Managers at corporate-owned McDonald’s restaurants.

Schedule

Hours vary based on the needs of the restaurant and the individual manager’s availability. Flexible scheduling is encouraged.