Department Manager

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience each visit. Some managers also lead Departments, which may include managing assigned Systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results.

Responsibilities

The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, manage sales promotions effectively, train service staff in procedures, and organize the Front Counter McCafé and Drive-Thru areas for optimal service.

The Kitchen Department Manager oversees the restaurant delivering high-quality food and service, ensuring food safety, controlling food costs, and training kitchen staff in production procedures, including new menu items.

The People Department Manager is responsible for hiring qualified crew members, training them well, and scheduling them to meet sales and profit goals. They also ensure Crew get off to a good start and are recognized and motivated throughout their time working there.

Qualifications

Previous managerial experience within a restaurant, retail, or hospitality environment is preferred. Positive team players with flexible schedules who enjoy working in a fast-paced environment are ideal candidates.

Skills

Effective communication, problem-solving, and leadership skills are essential. Familiarity with restaurant operations, customer service, and management principles is beneficial.

Benefits

• Paid Vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical Coverage Based on Eligibility
• Service awards
• Employee Resource Connection
• Meal Benefit

Pay

Competitive pay is offered to Department Managers at a McDonald's Corporate owned store.

Schedule

Flexible schedules are available, allowing managers to pursue education and personal interests while working in a dynamic environment.

Additional Info

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer responsible for employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA will not receive a copy of your employment application and will have no involvement in employment decisions.