Department Manager

About the role

This job posting is for a management position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food to customers, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet restaurant sales and profit goals.
• Support Crew members in getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for a management position in corporate-owned and operated McDonald’s restaurants.

Benefits

• Paid Vacation (after 1 year of service)
• Flexible Schedules
• Competitive Pay
• Mgr./Crew Recognition Bonus Program
• Recruitment Bonus Program
• Archways to Opportunity (high school completion program, earn college credits, college tuition assistance, English language courses)