Department Manager

About the role

The job involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, which means the franchisee is responsible for all employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring staff deliver a great customer experience, manage sales promotions, train service staff, and organize the Front Counter McCafé and Drive-Thru areas.
• Lead the Kitchen Department, ensuring the restaurant delivers high-quality food, manages food safety, controls food costs, and trains kitchen staff in production procedures.
• Lead the People Department, ensuring the restaurant hires qualified staff, trains them well, and schedules them to meet sales and profit goals, and supports their development and motivation.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and ability to work in a fast-paced environment.
• Flexibility with schedules and a passion for the McDonald’s brand.
• Must be 18 years or older to apply for management positions.

Benefits

• Paid Time Off (Sick & Safe Leave, Vacation)
• Education through Archways to Opportunity (High School degree, college tuition assistance, English classes as a second language)
• Medical, dental, and vision coverage
• Bonus Opportunities
• Free employee meals
• Free uniforms
• Flexible schedules
• Advancement opportunities

Pay

Competitive pay ranging from $17.50 to $19.00 per hour, depending on availability and experience.