Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. Responsibilities include ensuring customer satisfaction, managing inventory, training staff, and adhering to health and safety standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service
• Manage assigned departments such as Training, Food Safety, and Inventory Management
• Ensure all service staff are trained in service procedures
• Organize Front Counter McCafé and Drive-Thru areas for optimal service
• Deliver high-quality food and manage food costs
• Hire, train, and schedule staff to meet sales and profit goals
• Support new employees and motivate current staff

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the unique demands of the job
• Age 18 or older

Qualifications

While not explicitly stated, qualifications typically include strong communication skills, leadership abilities, and the ability to handle multiple tasks simultaneously.

Skills

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Knowledge of food safety and quality control
• Effective time management and organizational skills

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

The schedule is flexible and tailored to the needs of the restaurant and the individual employee.