Department Manager

About the role

The job involves leading shifts and departments in a fast-paced, energetic environment. The role includes managing various aspects such as guest service, kitchen operations, and employee development.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring high-quality service and promotion execution.
• Oversee the Kitchen Department, ensuring food quality, safety, and cost control.
• Manage the People Department, recruiting, training, and scheduling staff to meet sales and profit goals.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced, energetic environment.
• Must be 18 years or older to apply.

Qualifications

Competitive pay and a comprehensive benefits package including vacation, holidays, sabbaticals, education assistance, and more.

Skills

• Leadership and management skills.
• Customer service orientation.
• Attention to detail.
• Ability to manage multiple tasks simultaneously.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay based on experience and qualifications.

Schedule

Flexible schedule to accommodate the fast-paced nature of the job.