Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. The primary focus is on ensuring customers receive a fast, accurate, and friendly experience.

Responsibilities

• Lead shifts to ensure a high-quality customer experience.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, and report results to teams and higher management.
• Ensure all service staff are trained in service procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Oversee the delivery of high-quality food and fast service in the Kitchen Department.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced, energetic environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program