Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment. The successful candidate will manage various aspects of the restaurant, including guest service, kitchen operations, and personnel management.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to deliver a great customer experience.
• Oversee sales promotions and ensure service staff are trained in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Lead the Kitchen Department to ensure high-quality food delivery and food safety.
• Train kitchen staff in production procedures, including new menu items.
• Lead the People Department to hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a passion for working in a fast-paced environment.
• Flexible schedule and ability to work in a dynamic, energetic atmosphere.
• Must be 18 years or older to qualify for the position.

Qualifications

While not specified in the posting, qualifications typically include strong leadership skills, effective communication abilities, and the ability to handle multiple tasks simultaneously.

Skills

N/A

Benefits

In addition to competitive pay, Department Managers at a McDonald's Corporate owned store are eligible for incredible benefits including:

• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Service awards.
• Employee Resource Connection.

Pay

N/A

Schedule

N/A