Department Manager

About the role

The job involves leading shifts and departments in a McDonald’s restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring high-quality customer service, promotion execution, staff training, and area organization.
• Lead the Kitchen Department, ensuring food quality, safety, cost control, and staff training.
• Lead the People Department, managing hiring, training, scheduling, and recognizing staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to apply.

Benefits

• $15-$17 per hour starting pay.
• Paid vacation.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.