Department Manager

About the role

McDonald's Restaurants are driven by a team of leaders that include Shift Managers, Department Managers and General Managers. We are dedicated to excellent hospitality management and have a passion for leadership at one of our 11 locally owned and operated McDonald's restaurants.

Responsibilities

• Ensure excellent operations in Quality, Service and Cleanliness throughout each shift without supervision
• Manage Restaurant Controls such as labor cost, inventory, cash procedures on a daily basis
• Follow and enforce all restaurant safety and security policies and procedures
• Coach and follow-up on crew to ensure excellent operations
• Assist in continuing growth and development of employees inside the restaurant
• Support the General Manager with setting and achieving store goals
• Successfully manage a department such as Kitchen, People or Guest Services
• Create and complete goals for individual department
• Assist with quality hiring, staffing and retention

Department Manager responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

• Guest Service Department Manager: responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
• Kitchen Department Manager: responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
• People Department Manager: responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment
• Positive team players with flexible schedules who like to have fun
• Passion to work the famously fast paced McDonald's environment
• You must be 18 years or older to be a manager in our corporate owned and operated restaurants