Department Manager
About the role
The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.
Responsibilities
- Ensure customers receive a fast, accurate, and friendly experience every visit.
- Manage assigned Systems such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks, follow up, and report results to teams and other managers.
- Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
- Oversee the Kitchen Department to ensure high-quality food delivery, food safety, and cost control.
- Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
- Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
- Must be 18 years or older to apply.
Qualifications
Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Employees also receive service awards, adoption assistance, matching gifts programs, and more.
Skills
Strong leadership, communication, and problem-solving skills are essential. Ability to manage multiple tasks and adapt to a fast-paced environment is required.
Benefits
- 15-25 days paid vacation
- 10 paid holidays
- anniversary splash
- 8-week sabbatical every 10 years
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid Leaves of Absence
- Service awards
- Adoption Assistance
- Matching gifts program
Schedule
Flexible scheduling is available to accommodate various lifestyles and commitments.
Pay
Competitive pay is offered based on qualifications and experience.