Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. Key responsibilities include ensuring customer satisfaction, managing inventory, training staff, and adhering to health and safety standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Make sure the restaurant delivers high-quality food and maintains food safety standards.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced, energetic environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Must be 18 years or older to qualify for the position.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, time management, and the ability to handle stress in a fast-paced environment.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Hours vary and are determined by the franchisee, not McDonald’s USA.