Department Manager

About the role

The job involves leading shifts and departments in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Department Manager, responsibilities include ensuring a great customer experience, managing sales promotions, training staff, organizing service areas, and managing hiring, training, and scheduling.

Responsibilities

• Ensure a fast, accurate, and friendly customer experience
• Manage assigned Systems such as Training, Food Safety, and Inventory Management
• Set goals, delegate tasks, follow up, and report results
• Train and motivate staff to meet sales and profit goals
• Hire, train, and schedule qualified crew members
• Manage kitchen operations to ensure quality food and fast service
• Oversee food safety and cost control
• Support the Front Counter McCafé and Drive-Thru areas

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun
• Age 18 or older

Benefits

• Accrued Paid Sick Leave
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes)
• Medical, dental, and vision coverage
• 401K with match
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Monthly bonus program