Department Manager

About the role

The job involves leading shifts and departments in a fast-paced, energetic environment. The primary focus is on ensuring customers receive a fast, accurate, and friendly experience, while also managing various operational aspects such as training, food safety, inventory management, and staff scheduling.

Responsibilities

• Lead shifts to ensure a high-quality customer experience
• Manage assigned departments, including Training, Food Safety, and Inventory Management
• Set goals, delegate tasks, and report results to team members and other managers
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service
• Oversee the delivery of high-quality food and fast service in the Kitchen Department
• Hire, train, and schedule staff to meet sales and profit goals
• Support new employees and motivate current staff

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced, energetic environment
• Flexible schedule and willingness to work in a dynamic workplace
• Must be 18 years or older to apply

Qualifications

While not explicitly listed, previous experience in a similar role is preferred. Applicants should demonstrate strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Effective communication, problem-solving, and organizational skills are essential. Knowledge of McDonald’s operational standards and procedures is beneficial.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Hours vary and are determined by the franchisee, not McDonald’s USA. Flexible scheduling is encouraged.