Department Manager

About the role

The role involves leading shifts and managing departments in a fast-paced restaurant environment. Responsibilities vary depending on the department managed.

Responsibilities

• Ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead Crew and Managers to deliver a great customer experience.
• Manage Sales Promotions and ensure service staff are trained in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support Crew in getting off to a good start and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be considered for management positions.

Qualifications

Not specified, but previous managerial experience is preferred.

Skills

Not specified, but strong leadership, organizational, and customer service skills are required.

Benefits

• Paid vacation based on years of service.
• Quarterly bonus program.
• Free uniform.
• World Class McDonalds Training classes and Hamburger University in Chicago.
• Direct Deposit free meal when working 30% of shift.
• 20% meal discount anytime at any McDonald’s location.
• $200 team member referral bonus (no limits).
• Flexible scheduling.
• Education through Archways to Opportunity including high school degree, college tuition assistance, and English classes as a second language.
• $2500 tuition assistance after 60 days.
• Health insurance (subsidized for full-time employees).
• McdPerks local and national discounts (electronic food, movies, and more).
• Advancement opportunities (career growth).
• 401K Plan.
• Service Awards program.

Pay

Starting rates range from $14 to $18 per hour.

Schedule

Flexible scheduling is offered.