Department Manager

About the role

This job posting is for a management position in a restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. McDonald’s USA does not receive copies of applications or participate in employment decisions.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Hire, train, and schedule qualified crew members.
• Support Crew in getting off to a good start and recognizing their efforts.
• Manage Kitchen operations to ensure high-quality food delivery, food safety, and cost control.
• Manage People operations to meet sales and profit goals.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to have fun.
• Must be 18 years or older to apply.