Department Manager

About the role

The role involves leading shifts in a fast-paced environment, ensuring customers receive a fast, accurate, and friendly experience. Additionally, managers oversee departments such as Guest Service, Kitchen, and People, managing systems, setting goals, delegating tasks, and reporting results.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Oversee departments like Guest Service, Kitchen, and People.
• Manage systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Make sure sales promotions are done well.
• Train all service staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for the best service.
• Ensure the restaurant delivers great quality food to customers, and fast.
• Control food safety and food cost.
• Train kitchen staff in production procedures, including new items on the menu.
• Hire, train, and schedule qualified crew members.
• Ensure Crew get off to a good start and are recognized and motivated.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to manage in our restaurants.

Benefits

• Paid vacation days
• Free employee meals
• Food discount
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• 401(k) Program

Pay

Competitive pay with additional monthly bonus opportunities.

Schedule

Flexible schedule to accommodate the fast-paced nature of the job.