Department Manager
What You’ll Do
- Take ownership of one of three core areas of the restaurant: Guest Services, Kitchen Operations, or People & Staffing.
- Ensure exceptional customer experiences in the dining room, drive-thru, and front counter.
- Drive sales promotions and service training.
- Motivate staff to deliver fast, friendly service.
- Deliver quality, food safety, and speed in every meal.
- Monitor and control food costs.
- Train kitchen team on prep procedures and new menu items.
- Recruit, train, and schedule qualified crew.
- Support employee development and performance.
- Recognize and reward great work.
Growth Path
Become a General Manager. Top-performing Department Managers have the opportunity to be promoted to General Manager, a salaried leadership position with additional benefits and greater responsibilities. This includes paid, in-person leadership development courses at Hamburger University in Chicago—a world-class training program for future McDonald’s executives.
The Fine Print
This posting outlines the typical responsibilities of the role but is not an exhaustive job description. Department Managers often perform a wide variety of tasks, and each day may bring something new. This is a position with a franchise-owned McDonald’s location, not McDonald’s USA. By applying, you acknowledge that all hiring, scheduling, and employment decisions are made by the independent franchisee—not McDonald’s Corporation.