Department Manager

About the role

This job posting is for a Department Manager position at a restaurant owned and operated by an independent franchisee, not McDonald’s USA.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Manage assigned Departments such as Guest Service, Kitchen, and People.
• For Guest Service Department Manager:
  • Ensure Crew and Managers deliver a great customer experience.
  • Implement and manage sales promotions effectively.
  • Train service staff on service procedures.
  • Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• For Kitchen Department Manager:
  • Ensure the restaurant delivers high-quality food and service.
  • Monitor food safety and control food costs.
  • Train kitchen staff in production procedures, including new menu items.
• For People Department Manager:
  • Hire and train qualified crew members.
  • Support Crew in getting off to a good start and recognizing their efforts.
  • Schedule staff to meet sales and profit goals.

Requirements

Previous managerial experience, preferably within a restaurant, retail, or hospitality environment, is preferred.

Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.

Must be 18 years or older to apply.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

Competitive pay, paid vacation after 12 months, education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.

Medical, dental, and vision coverage after 12 months.

Free meals, free uniforms, and a manager bonus program.

Pay

Not specified in the job posting.

Schedule

Not specified in the job posting.

Additional Info:

Along with competitive pay, a Department Manager is eligible for incredible benefits including:

• Paid vacation after working for the company for 12 consecutive months.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage after working for the company for 12 consecutive months.
• Free meals, free uniforms, and a manager bonus program.

By applying to this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchise organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.