Department Manager

About the role

This job posting is for a Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions and ensure service staff are trained in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for the best service.
• Ensure the restaurant delivers great quality food to customers, and fast, while maintaining food safety and controlling food costs.
• Train kitchen staff in production procedures, including new items on the menu.
• Hire qualified crew, train them well, and schedule them to meet restaurant sales and profit goals.
• Support Crew members in getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in our corporate owned stores.

Qualifications

Competitive pay and a range of benefits including paid vacation, holidays, personal/sick days, education assistance, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, paid leaves of absence, service awards, employee resource connection, adoption assistance, matching gifts program, and more.

Skills

Strong leadership, communication, and problem-solving skills are essential for success in this role.

Benefits

The Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:

• 5-10 days paid vacation
• Paid holidays and personal/sick days
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Schedule

Details about the schedule will be provided by the independent franchisee once you are hired.

Pay

Details about the pay structure will be provided by the independent franchisee once you are hired.