Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, you will ensure customers receive a fast, accurate, and friendly experience, manage staff, and adhere to departmental goals.

Responsibilities

• Lead shifts to ensure a high-quality customer experience
• Manage assigned Systems such as Training, Food Safety, and Inventory Management
• Set goals, delegate tasks, follow up, and report results
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service
• Make sure the restaurant delivers great quality food and fast service
• Ensure food safety and control food costs
• Train kitchen staff in production procedures, including new menu items
• Hire, train, and schedule staff to meet sales and profit goals
• Support new employees and motivate current staff

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun
• Age 18 or older to qualify as a manager in corporate-owned McDonald's restaurants

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes)
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program