Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality customer service and operational efficiency.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service to customers.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions and train service staff in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers great quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to manage in corporate-owned McDonald’s restaurants.

Qualifications

Competitive pay and a comprehensive benefits package including 15-25 days paid vacation, 10 paid holidays, and an 8-week sabbatical every 10 years. Additionally, benefits include education through Archways to Opportunity, college tuition assistance, English classes as a second language, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program, and more.

Skills

Strong leadership, communication, and organizational skills are essential for success in this role.

Benefits

Includes 15-25 days paid vacation, 10 paid holidays, anniversary splash, and an 8-week sabbatical every 10 years. Also includes education through Archways to Opportunity, college tuition assistance, English classes as a second language, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program, and more.

Pay

Competitive pay is offered for this role.

Schedule

The schedule for this role varies based on the needs of the restaurant and the individual's qualifications and experience.