Department Manager

About the role

The job involves leading shifts and departments in a fast-paced, energetic environment. The primary responsibility is to ensure that customers receive a fast, accurate, and friendly experience every visit.

Responsibilities

• Lead shifts to maintain high standards of customer service and operational efficiency.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure all service staff are trained in service procedures and that the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of high-quality food and fast service, ensuring food safety and controlling food costs.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees by helping them get off to a good start and recognizing and motivating them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to qualify for the position.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, organizational abilities, and the ability to work well under pressure in a dynamic environment.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• An 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Flexible scheduling is available to accommodate personal and professional commitments.