Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
• Oversee the Kitchen Department to ensure high-quality food delivery, food safety, and cost control.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate existing staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic, energetic setting.
• Age 18 or older to qualify as a manager in a corporate-owned McDonald’s restaurant.

Qualifications

Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.

Skills

Effective communication, leadership, and problem-solving skills are essential.

Benefits

Not specified in the provided job posting.

Pay

Not specified in the provided job posting.

Schedule

Not specified in the provided job posting.