Department Manager

Requirements

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience every visit
• Manage assigned Departments, which may include Training, Food Safety, and Inventory Management
• Set goals, delegate tasks to teams, follow up, and report results to team members and other managers

Responsibilities by Department

• Guest Service Department Manager: Ensure Crew and Managers deliver a great customer experience, execute sales promotions, train all service staff in service procedures, and keep Front Counter, McCafé, and Drive-Thru areas organized for optimal service
• Kitchen Department Manager: Ensure the restaurant delivers great quality food quickly, maintain food safety, control food costs, and train all kitchen staff in production procedures, including new menu items
• People Department Manager: Ensure the restaurant hires qualified Crew, provides thorough training, and schedules staff to meet sales and profit goals; also ensure Crew have a positive start and remain recognized and motivated throughout their employment

Qualifications

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment
• Must be 18 years or older

Benefits

• 15–25 days paid time off
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection
• Matching gifts program