Department Manager

About the Role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments.

Responsibilities

• Managing assigned Systems, like Training, Food Safety, and Inventory Management
• Setting goals, delegating tasks to teams, following up, and reporting results back to team and other managers
• Guest Service Department Manager: Ensuring Crew and Managers deliver a great customer experience, sales promotions are done well, all service staff are trained in service procedures, and Front Counter, McCafé, and Drive-Thru areas are organized for the best service
• Kitchen Department Manager: Ensuring the restaurant delivers great quality food to customers quickly, food is always safe, food cost is controlled, and all kitchen staff are trained in production procedures including new menu items
• People Department Manager: Ensuring the restaurant hires qualified crew, trains them well, schedules them to meet sales and profit goals, Crew get off to a good start, and they are recognized and motivated throughout their time working there

Qualifications

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment
• Positive team player with flexible schedule
• Passion to work in a fast-paced environment
• Must be 18 years or older to be a manager