Department Manager

Requirements

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience each visit. Some managers also lead Departments, which may include managing assigned Systems like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results.

Responsibilities

• Guest Service Department Manager:

  • Ensure Crew and Managers deliver a great customer experience.
  • Manage sales promotions effectively.
  • Train service staff in service procedures.
  • Organize Front Counter McCafé and Drive-Thru areas for optimal service.

• Kitchen Department Manager:

  • Ensure restaurant delivers high-quality food and service.
  • Ensure food safety and control food costs.
  • Train kitchen staff in production procedures, including new menu items.

• People Department Manager:

  • Hire and train qualified crew members.
  • Schedule staff to meet sales and profit goals.
  • Support Crew in getting off to a good start and motivating them throughout their time working.

Qualifications

Energetic and driven individuals with supervisory or management experience in a restaurant, retail, or hospitality environment are encouraged to apply.

Skills

Supervisory or management experience, ability to manage multiple tasks, strong communication skills, and a passion for customer service are desired qualifications.

Benefits

Paid vacation, education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language), free meals, health insurance, free uniforms, flexible schedule, bonus program, and more.

Pay

Competitive pay is offered.

Schedule

Flexible schedule is available.

Additional Info

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer, not McDonald’s USA. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.