Department Manager

About the role

Lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.

Responsibilities

Department Managers may also lead Departments. Responsibilities may include:

• Managing assigned Systems, like Training, Food Safety, and Inventory Management
• Setting goals, delegating tasks to teams, following up, and reporting results

Guest Service Department Manager responsibilities may include:

• Making sure Crew and Managers deliver a great customer experience
• Ensuring sales promotions are done well
• Training all service staff in service procedures
• Keeping Front Counter, McCafé, and Drive-Thru areas organized for the best service

Kitchen Department Manager responsibilities may include:

• Ensuring the restaurant delivers great quality food to customers, and fast
• Making sure food is always safe
• Controlling food cost
• Training all kitchen staff in production procedures, including new menu items

People Department Manager responsibilities may include:

• Hiring qualified crew, training them well, and scheduling them to meet sales and profit goals
• Helping Crew get off to a good start at the restaurant
• Recognizing and motivating Crew throughout their time working there

Qualifications

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule
• Passion to work in the fast-paced McDonald's environment
• Must be 18 years or older

Benefits

• 7-14 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life and accident insurance
• Service awards
• Employee Resource Connection