Department Manager

About the role

The role involves leading shifts and managing departments in a McDonald's restaurant. Managers ensure customers receive a fast, accurate, and friendly experience, manage staff training, and oversee various operational aspects.

Responsibilities

• Lead shifts ensuring a fast, accurate, and friendly customer experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Make sure the restaurant delivers high-quality food and fast service, while maintaining food safety and controlling food costs.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to be considered for management positions.

Qualifications

While not explicitly listed, qualifications typically include strong leadership skills, effective communication, and the ability to handle multiple tasks simultaneously.

Skills

N/A

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Paid Leaves of Absence.
• Competitive compensation based on experience.
• Bi-weekly pay.
• Advance pay by Zayzoon.
• Employee discount program.
• Service awards.
• On-the-job training.
• Career growth opportunities.
• Employee Resource Connection.
• Adoption Assistance.
• Matching gifts program.

Pay

Competitive pay based on experience.

Schedule

Shifts are typically scheduled bi-weekly, with varying hours depending on the department managed.