Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA, and the franchisee is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
• Oversee the Kitchen Department to ensure high-quality food delivery, food safety, and cost control.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and ability to work in a fast-paced environment.
• Must be 18 years or older to apply for this position.

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Paid Leaves of Absence.
• Competitive compensation based on experience.
• Bi-weekly pay.
• Advance pay by Zayzoon.
• Employee discount program.
• Service awards.
• On-the-job training.
• Career growth opportunities.
• Employee Resource Connection.
• Adoption Assistance.
• Matching gifts program.