Department Manager

About the role

The job is for a Department Manager at a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to your team and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Make sure sales promotions are done well.
• Train service staff in service procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for the best service.
• Ensure the restaurant delivers great quality food to customers, and fast.
• Control food costs and train kitchen staff in production procedures.
• Hire qualified crew, train them well, and schedule them to meet restaurant sales and profit goals.
• Support Crew getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

• Must be 18 years or older.

Qualifications

Positive team players with flexible schedules who enjoy working in a fast-paced environment. Passionate about working in the famous McDonald’s environment.

Skills

Leadership, communication, problem-solving, and multitasking skills are essential.

Benefits

• Paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection

Pay

Competitive pay is offered.

Schedule

Flexible scheduling is available.