Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure a great customer experience, manage sales promotions, train service staff, and organize the Front Counter McCafé and Drive-Thru areas.
• Lead the Kitchen Department to ensure high-quality food delivery, food safety, food cost control, and train kitchen staff in production procedures.
• Lead the People Department to hire qualified crew, train them well, schedule them to meet sales and profit goals, and support their development.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for this position.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Bonus each month.
• Free meals while on duty.
• Training to be eligible for promotion.

Pay

Competitive pay.

Schedule

Not specified in the job posting.