Department Manager

About the role

The role involves leading shifts and departments in a fast-paced, energetic environment. Key responsibilities include ensuring a great customer experience, managing inventory, training staff, and meeting sales and profit goals.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service
• Manage assigned Systems such as Training, Food Safety, and Inventory Management
• Set goals, delegate tasks, follow up, and report results
• Ensure Crew and Managers deliver a great customer experience
• Manage sales promotions and service staff training
• Organize Front Counter McCafé and Drive-Thru areas for optimal service
• Ensure great quality food delivery and food safety
• Control food costs and train kitchen staff in production procedures
• Hire, train, and schedule qualified crew members
• Support new employees and motivate existing staff

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and a passion for working in the McDonald’s environment
• Must be 18 years or older to apply

Qualifications

Competitive pay and a comprehensive benefits package including 15-25 days paid vacation, 10 paid holidays, and educational opportunities through Archways to Opportunity. Benefits also include medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, employee resource connection, adoption assistance, matching gifts program, and more.

Skills

Strong leadership, communication, and organizational skills are essential. Ability to manage multiple tasks and adapt to changing priorities is crucial. Knowledge of McDonald’s operations and policies is beneficial.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Schedule

Shifts are typically 8-hour days, Monday through Saturday, with varying start times depending on the department and location.

Pay

Compensation is competitive and varies based on experience and qualifications. For more detailed information, please contact the franchise organization.