Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring high-quality customer experiences, sales promotions, and staff training.
• Lead the Kitchen Department, ensuring quality food delivery, food safety, cost control, and staff training.
• Lead the People Department, managing hiring, training, and scheduling to meet sales and profit goals.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and the passion to work in the McDonald’s environment.
• Must be 18 years or older to be considered for the role.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• 10-15 days paid vacation.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid Leaves of Absence.
• Matching gifts program.

Pay

Competitive pay.

Schedule

Not specified in the job posting.