Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, responsibilities include ensuring a fast, accurate, friendly customer experience, managing sales promotions, training staff, and organizing service areas.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Guest Service Department delivers a great customer experience, manages sales promotions, trains service staff, and organizes the Front Counter McCafé and Drive-Thru areas.
• Ensure the Kitchen Department delivers high-quality food and fast service, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Ensure the People Department hires qualified crew, trains them well, and schedules them to meet sales and profit goals. Also, ensure Crew get off to a good start and are recognized and motivated.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in a corporate-owned McDonald's restaurant.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay

Schedule

Not specified in the job posting.