Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, you will ensure customers receive a fast, accurate, and friendly experience, manage staff, and adhere to health and safety standards.

Responsibilities

• Lead shifts to ensure a high-quality customer experience
• Manage assigned departments such as Training, Food Safety, and Inventory Management
• Ensure sales promotions are executed effectively
• Train and supervise service staff
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service
• Hire, train, and schedule staff to meet sales and profit goals
• Motivate and support employees throughout their tenure

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Age 18 or older

Qualifications

While not explicitly stated, qualifications typically include strong communication skills, leadership abilities, and the ability to handle multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, organizational abilities, and the ability to motivate and train staff.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on the franchisee's policies.

Schedule

Schedules vary and are determined by the franchisee, not McDonald’s USA.