Department Manager

About the role

This job posting is for a Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Lead Departments, which may include managing Systems like Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, manage sales promotions, train service staff, and organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• The Kitchen Department Manager ensures the restaurant delivers great quality food and service, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• The People Department Manager ensures the restaurant hires qualified crew, trains them well, schedules them to meet sales and profit goals, and supports their development and motivation.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Qualifications

Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.

Medical, dental, and vision coverage.

Short- and Long-Term Disability, life, and accident insurance.

Paid and unpaid leaves of absence.

401(k).

Free meal and free uniforms.

Skills

Leadership skills.

Customer service skills.

Time management skills.

Benefits

Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.

Medical, dental, and vision coverage.

Short- and Long-Term Disability, life, and accident insurance.

Paid and unpaid leaves of absence.

401(k).

Free meal and free uniforms.