Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure high-quality customer service, sales promotions, staff training, and efficient service areas.
• Oversee the Kitchen Department to ensure quality food delivery, food safety, cost control, and staff training.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals, and support their professional development.

Requirements

• Previous McDonald's managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to qualify as a manager in corporate-owned restaurants.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Paid vacation
• Free Meals and meal discount program
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• MEDICAL, DENTAL, and VISION coverage
• Free Uniforms
• Short- and Long-Term Disability, life, and accident insurance
• Operation-based incentives and rewards
• Service awards
• McPerks employee discount program
• On-the-job training
• Referral program

Pay

Competitive pay

Schedule

Not specified in the job posting.