Department Manager

People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you.

About the role

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to your teams, follow up, and report results back to your team and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Implement and manage sales promotions effectively.
• Train service staff in service procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for the best service.
• Ensure the restaurant delivers great quality food to customers, and fast, while maintaining food safety.
• Control food costs and train kitchen staff in production procedures, including new items on the menu.
• Hire qualified crew, train them well, and schedule them to meet restaurant sales and profit goals.
• Maintain a positive start for Crew and motivate them throughout their time working there.

Requirements

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Qualifications

Positive team players with flexible schedules who like to have fun, passionate about working in the famously fast-paced McDonald’s environment.

Skills

Strong leadership skills, ability to manage multiple tasks, effective communication, and adaptability to a fast-paced environment.

Benefits

The benefits offered may vary depending on the location and the specific franchisee. Please refer to the franchisee for details.

Pay

Pay rates may vary based on experience and location. Please refer to the franchisee for details.

Schedule

Schedules may vary based on the needs of the restaurant and the franchisee. Please refer to the franchisee for details.

Additional Info
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.