Department Manager

About the role

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure the Guest Service Department delivers a great customer experience.
• Oversee sales promotions and ensure service staff are trained in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the Kitchen Department delivers high-quality food and maintains food safety.
• Control food costs and train kitchen staff in production procedures.
• Manage hiring, training, and scheduling of crew to meet sales and profit goals.
• Support Crew and Managers in getting off to a good start and recognizing their efforts.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Passion for working in the McDonald’s environment.
• Must be 18 years or older to manage a restaurant.