Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, you will ensure a fast, accurate, and friendly customer experience, manage staff, and adhere to food safety and quality standards.

Responsibilities

• Lead shifts to ensure a high-quality customer experience
• Manage assigned Systems such as Training, Food Safety, and Inventory Management
• Set goals, delegate tasks, and report results to your team and other managers
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service
• Oversee the delivery of great quality food and fast service in the Kitchen Department
• Hire, train, and schedule staff to meet sales and profit goals
• Support new employees and motivate them throughout their tenure

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Must be 18 years or older to qualify for the position

Qualifications

While not specified in the posting, qualifications typically include strong leadership skills, excellent communication abilities, and the ability to handle multiple tasks simultaneously.

Skills

N/A

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Additional Info:

By applying to this position, you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. You will be contacted directly by the franchisee organization for processing and evaluation of your application. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.