Department Manager

About the role

This job posting is for a Certified Department Swing Manager position in a restaurant owned and operated by an independent franchisee. The franchisee owns a license to use McDonald’s logos and food products, but is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters, including hiring, firing, discipline, supervising, staffing, and scheduling employees.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Pursue sales promotions effectively.
• Train service staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food to customers, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew members in getting off to a good start and recognizing and motivating them throughout their time working.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Qualifications

The ideal candidate should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently. A high school diploma or equivalent is required, along with a valid driver’s license.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Knowledge of food service operations and safety standards.
• Effective time management and organizational skills.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

$14/hr

Schedule

Flexible schedule to accommodate the needs of the restaurant and the individual manager.