Department Manager

About the role

This job posting is for a management position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer.

Responsibilities

• Lead shifts every week to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Pursue sales promotions effectively.
• Train service staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers great quality food and fast service.
• Ensure food safety and control food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew in getting off to a good start and recognizing and motivating them throughout their time working.

Requirements

• Must be 18 years or older to apply for this position.

Qualifications

Positive team players with flexible schedules who enjoy working in a fast-paced environment. Passionate about working in the famous McDonald’s environment.

Skills

Leadership skills, ability to manage multiple tasks, customer service orientation, and flexibility to work various shifts.

Benefits

• Paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection

Additional Info

The franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of your employment application and will have no involvement in employment decisions. For more information, contact the franchise organization.