Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, you will ensure customers receive a fast, accurate, and friendly experience, manage staff, and adhere to safety and quality standards.

Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to your team and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for the best service.
• Make sure the restaurant delivers great quality food and fast service.
• Control food costs and ensure all kitchen staff are trained in production procedures.
• Hire, train, and schedule staff to meet restaurant sales and profit goals.
• Support new employees and motivate them throughout their time working at the restaurant.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in our corporate owned stores.

Qualifications

Competitive pay and a comprehensive benefits package including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program.

Skills

Strong leadership, communication, and problem-solving skills are essential. Ability to manage multiple tasks and adapt to a fast-paced environment. Knowledge of McDonald’s operational standards and procedures is beneficial.

Benefits

Eligible for 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program.