Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Department Manager, you will ensure that customers receive a fast, accurate, and friendly experience, manage staff training, and maintain food safety and quality.

Responsibilities

• Ensure a great customer experience across all service areas
• Manage sales promotions effectively
• Train and supervise service staff
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service
• Lead the Guest Service Department
• Ensure the restaurant delivers high-quality food and maintains food safety standards
• Control food costs and train kitchen staff in production procedures
• Hire, train, and schedule staff to meet sales and profit goals
• Support new employees and motivate current staff

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to work in a dynamic workplace
• Age 18 or older

Benefits

• Accrued Paid Sick Leave
• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• 401K opportunities with match
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Monthly bonus program

Additional Info

This job posting provides an overview of the role and responsibilities, but does not cover all aspects of the job. For more detailed information, please contact the independent franchisee directly.