Department Manager

About the role

The job involves leading shifts and departments in a fast-paced restaurant environment. The primary focus is on ensuring high-quality customer service and operational efficiency.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service to customers.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure all service staff are trained in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and controls food costs.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate current staff.

Requirements

• Current or previous Servsafe certification.
• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.

Qualifications

While not explicitly stated, qualifications typically include strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, and the ability to handle stress in a fast-paced environment.

Benefits

Department Managers at a franchisee-operated McDonald’s store are eligible for:

• 5 days paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical coverage
• Free uniforms
• Employee meals
• Employee resource connection

Pay

Competitive pay is offered, along with the listed benefits.

Schedule

Contact the franchise organization for information on available schedules and work patterns.