Department Manager

Requirements

Managers lead shifts every week, ensuring customers have a fast, accurate, and friendly experience on every visit. Some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, such as Training, Food Safety, and Inventory Management; setting goals; delegating tasks to their teams; following up; and reporting results to their teams and other managers.

Responsibilities

• Guest Service Department Manager:

  • Ensure Crew and Managers deliver a great customer experience.
  • Execute sales promotions effectively.
  • Train service staff in service procedures.
  • Organize Front Counter McCafé and Drive-Thru areas for optimal service.

• Kitchen Department Manager:

  • Ensure the restaurant delivers quick, high-quality food to customers.
  • Ensure food is always safe.
  • Control food costs.
  • Train kitchen staff in production procedures, including new items added to the menu.

• People Department Manager:

  • Hire qualified Crew and train them effectively.
  • Schedule Crew to meet restaurant sales and profit goals.
  • Ensure Crew gets off to a good start at the restaurant and is recognized and motivated throughout their time working there.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun and the passion to work in the famously fast-paced McDonald's environment. You must be 18 years or older to be a manager in our franchise-owned and operated restaurants.

Skills

Strong leadership skills, ability to manage multiple tasks, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment are required.

Benefits

Paid vacation
Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
Medical, dental and vision coverage
Short- and Long-Term Disability, life and accident insurance
KPI and Performance Bonuses
401(k) with an employer matching program

Pay

Competitive pay

Schedule

Flexible schedule

Additional Info

By applying for this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization so it can reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.